How To
How To
1846 results
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Please make sure that your smart-device that is using the HK Controller app and OMNI speaker(s), are connected to the same band (2.4G or 5G) when using a Dual-band router.Was this helpful? Thank you for your feedback!
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Yes, if you are using our new feature JBL Conncet. It will allow up to two products that have this feature, to be connected together. Connect to one of your speakers via Bluetooth or AUX source, press the JBL Connect button on the speakers. A sound will come when they are connected. You are now able to see them connected in the JBL Connect app.Was this helpful? Thank you for your feedback!
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Yes, the SB 450 supports the JBL Connect feature but only to stream audio through Bluetooth. Please note, the JBL Portable app will not work with this speaker, nor will it support stereo music playback when linking two SB 450s together.Was this helpful? Thank you for your feedback!
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To use DLNA properly, you will need to share your folders from your server or PC, before our BDS system can detect your content.Was this helpful? Thank you for your feedback!
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Please make sure that the switch on the underside of cable remote is moved to the Android functionality. If it is set to iPhone, it will not work with Android phones. You can change the setting with your nail, or use the end of the cleaning tool.Was this helpful? Thank you for your feedback!
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No, using two virtualization algorithms at the same will very negatively affect the performance and sound quality. Be sure you’re only using one surround sound solution at a time.Was this helpful? Thank you for your feedback!
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Make sure that both speakers are using the same network technology, either Ethernet or WiFi. Mixing them will increase music loading time.Was this helpful? Thank you for your feedback!
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DVD and Blu-ray Disc copy protection only allows analog video output up to 576p resolution when playing DVDs and Blu-ray Discs. To view video at higher resolutions use the AVR’s HDMI inputs and HDMI output instead of its component video inputs and output.Was this helpful? Thank you for your feedback!
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Use the Google Voice Assistant button on your Citation Bar remote control when using these inputs. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. If you wish to use Google Voice Assistant with the wake-up word when steaming music over Wi-Fi or Bluetooth in a 5.1 surround sound system, turn off the Surround setting on the Citation Bar touch screen.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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When using the Boost TV as single device, it can have up to 3 Bluetooth connected devices attached. Once you are activating JBL Connect, it can only have one active Bluetooth source connected. To be able to use a different Bluetooth source, please turn off Bluetooth on your current connected device, and then press Bluetooth button on the Boost TV to enter pairing mode. Your new Bluetooth device are now connected and in control of the music.Was this helpful? Thank you for your feedback!
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• Please check whether you connected JBL DRG with your smartphone and head unit via Bluetooth before, then power off the head unit. • If you have, wait 2 minutes for JBL DRG to reconnect to smartphone after power on. This is because JBL DRG will automatically search for the head unit, first then the smart phone.Was this helpful? Thank you for your feedback!
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This is sometimes a problem with wired connections to computers or NAS drives. There is no way to change this, unfortunately.Was this helpful? Thank you for your feedback!
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To use the Onyx Studio 2 with a PC or MAC, please make sure that you have the correct Bluetooth driver, that supports A2DP Audio Codec.Was this helpful? Thank you for your feedback!
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Typically when we are talking about projectors, they are normally installed in a place where the HDMI cable is too long, and the signal has a hard time reaching the AVR. It is also possible that the projector is not compatible with the AVR. To be sure it works with the AVR, please move projector closer and use a short HDMI cable. We recommend a cable that is 3 meters in length or less. If the projector works with the shorter cable, and you have no choice but to use a longer cable, you will need an HDMI repeater/amplifier/eq/booster (name varies depending on the manufacturer), to boost the signal so that it can make it all the way from the AVR to the projector.Was this helpful? Thank you for your feedback!
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Close and restart the Google Home app, or restart your phone. Start the Google Home app again, and the speaker should now appear.
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Please make sure that the audio out format is set to PCM in the TV. Dolby Digital or other surround formats will not work with the BTA 20 transmitter.Was this helpful? Thank you for your feedback!
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The Harman AVR App controls your receiver through your smartphone, which communicates via your wireless home network. Please make sure that your AVR is properly connected to your network router, with cable for the smaller models. If you have no wireless home network, you cannot use the app.Was this helpful? Thank you for your feedback!
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I have downloaded the HK Remote app and connected to my AURA Studio, but i do not see it in the app?AURA Studio is not supported via our app, and that means you cannot change any settings on it.Was this helpful? Thank you for your feedback!
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Please make sure that your BDS is connected to the home network router also used by your smartphone.Was this helpful? Thank you for your feedback!
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Please place your AVR in full Standby by holding the Power Button for at least three seconds. Now, when you switch it ON again, the problem should have disappeared. Please note that Sleep Mode is not sufficient, you must use full Standby.Was this helpful? Thank you for your feedback!
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Our Control X Wireless speakers use Wi-Fi 2.4 GHz network to connect them. If there are any obstacles or people blocking the connection, it can cause interference. We suggest positioning the speakers on a high-level surface or shelf, to avoid any interference.Was this helpful? Thank you for your feedback!
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Please make sure that if you use 5GHz or 2.4GHz Wi-Fi, all your speakers are connected to either 2.4GHz or all are connected to 5GHz Wi-Fi to have the best performance.Was this helpful? Thank you for your feedback!
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In the Owner's Manual, we say "Up to 30 m (between primary and secondary speakers)". This applies to an ideal setup, with no obstacles and interference, and if there is interference at this distance, you will have to reduce the distance between the speakers. Please check for any objects and obstacles that could cause interruptions.Was this helpful? Thank you for your feedback!
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The first 105 files are registered right away. If you know that you have more files in the DLNA system, wait for close to a minute, while the BDS -75 / -77 registers the additional files. After a short while, it will begin counting until all files are registered, or until the maximum of 2000 files is reached.Was this helpful? Thank you for your feedback!
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No, the Bluetooth name is fixed and not changeable. If you have multiple ESQUIRE2 in your Bluetooth list, and when activating one of them, it should be the "first" on your Bluetooth list.Was this helpful? Thank you for your feedback!
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The ALLURE PORTABLE is not constantly looking for a wi-fi system. When you turn the unit on, it finds the wi-fi, connects, and begins working. When you move into another section with a different router, the ALLURE PORTABLE will no longer be connected. You will have to turn the ALLURE PORTABLE off and then back on again, so that it can find it's new wi-fi router.Was this helpful? Thank you for your feedback!
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Please note that the AUX source supports a variety of input connections. By pressing the AUX button on the remote several times, the input toggles between the different audio inputs. Please press the remote control AUX button repeatedly, until the front display shows the correct input source. This should set the AUX input correctly, and you should have audio back in your speakers, to let you enjoy your Harman Kardon system.Was this helpful? Thank you for your feedback!
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When the secondary speaker gets out of range, audio disappears, but there is no indication that the transmission is out of range, other than silence. Once they get within range again, the front panel LED blinks a few times, indicating that connection has been re-established. During normal operation, random blinking can be experienced, which is an indication of the wireless link having recovered from interference.Was this helpful? Thank you for your feedback!
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