How To
How To
1869 results
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Once an alarm is set and starts to ring, it can be snoozed by tapping the large central knob/button on the top of the unit (circled in yellow in the image below). If this button is held for more than 2 seconds it will turn off the alarm.
The duration of the snooze cannot be changed and is fixed to 9 minutes. The alarm will continue to ring for 3 minutes and if not turned off or snoozed, it will automatically snooze after this time. It will automatically snooze for a maximum of 3 times, but if the snooze button is used before this occurs, the alarm can be snoozed an unlimited number of times.
Once snoozed, the display shows the time that the alarm will next ring.
To keep the radio playing after the alarm is turned off, press one of the 3 preset buttons or the DAB/FM button as desired.Was this helpful? Thank you for your feedback! -
Press and hold the Lightshow button for more than 2 seconds to turn off the Lightshow.Was this helpful? Thank you for your feedback!
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1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).Was this helpful? Thank you for your feedback!
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To turn on/off the TV, the recommended control is “OK Google, turn on”/”OK Google, turn off.”
Note that this depends on your TV manufacturer and if they support this via HDMI CEC (This works only for HDMI connection).Was this helpful? Thank you for your feedback! -
You can update our Quantum 600 and 800 using the QuantumENGINE software on your PC.
To update the headset, go to SYSTEM SOFTWARE tab, find section HEADSET, and press CHECK FOR UPDATE and then INSTALL UPDATE.Was this helpful? Thank you for your feedback! -
The remote control included with your LINK BAR can be updated, if a new version becomes available for your device.
There are two ways to find out if an update is available.- A notification on your Android TV screen will appear. When clicking on it with your remote, more information will pop up.
- Manually check for an update, in case you have dismissed the notification, or the system does not show it.
To manually check for an update, please follow the instructions.
1. Go to "Settings" on your Android TV (ICON)
2. Find Connected Devices
3. Click on LINK BAR Remote
4. Under the Update firmware, if there is an update available, you will see it under the name.
The latest firmware version for your remote control is 1.27 (Changes to firmware numbers will change in the future).
5. Confirm the update for your remote control. The system ill download the files, and automatically start to update your remote.
5.1 NOTE: The battery needs to have more than 20% power left. If your remote is under 20%, you need to change the batteries, as this may break the remote control device.
6. When the update is ongoing, you must keep the remote control near the LINK BAR. This is because the remote is using Bluetooth to communicate with the system, and updating the device happen through Bluetooth connection. The update may take around 10 minutes or less.
7. When update is complete, this message "Remote is up to date," is visible, and you have the latest firmware.Was this helpful? Thank you for your feedback! -
- On an Android or iOS device, add the Soundbar to your home WiFi network through the JBL BAR Setup App.
- Follow the App instructions to complete setup.
- Sign in with your Amazon Alexa account. If you do not have, create one.
- With the Alexa MRM multi-room music playback, you can stream music on your Android or iOS devices to multiple Amazon Alexa speakers.
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After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
Things to try- “What’s the weather?”
- Play Niall Horan
- Play NPR on iHeartRadio
- Set a timer for 5 minutes
- What new skills do you have?
While Alexa is talking, press and release the Action button then say “Stop”.
For more information and things to try with Alexa, visit: www.amazon.com/alexadevicesWas this helpful? Thank you for your feedback! -
Press and hold the voice button while talking, then release the button to trigger. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/headphones
Get your notifications
Tap and hold the voice button without talking, then release the button
Stop your Google Assistant
Touch the voice button once.
Reply to the message (where available)
After receiving a message notification, touch and hold the voice button to respond. When you’re done, release the button.
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This video shows how to use a smart speaker that has Google Assistant built-in.
Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products
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After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones
Get your notifications
Double-tap the Action button.
Stop your Google Assistant
Touch the Action button.
Reply to the message (where available)
After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.
For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones
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For airplanes or analog listening, plug 3.5mm audio plug into headphone audio input to engage passive (wired) audio.
The headphones will power off when the audio cable is plugged in.
Passive audio listening will work even if the battery is depleted and the microphone and buttons are disabled during the passive mode.
NOTE: The No 5909 is only compatible with Mark Levinson's proprietary passive audio cables.Was this helpful? Thank you for your feedback! -
Smart pass-through charging helps you boost your device and power bank simultaneously through one wall outlet.
Here is how it works:- Plug your power bank into a wall charger.
- Connect your device to the power bank (using the integrated cable or connecting a cable to it).
- Press the power button on the power bank to trigger charging if your phone/device doesn't indicate it is charging.
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Before you start
- Remove any interference that might be blocking the Soundbar side-firing speakers.
- Any ambient noise or sounds that could disrupt the calibration needs to be out of the room.
- In case you are moving the Enchant Soundbar you will need to calibrate the sound again.
- If something went wrong, you can always delete the calibration settings by resetting the system.
- Press and hold
button and
button down for 5 seconds.
- This will delete all settings, including the Wi-Fi connection.
- Press and hold
How to use the MultiBeam feature- Press and hold the CALIBRATION
button for 3 seconds.
- On the Enchant display a timer will start counting down from 3 to 0 (Once hitting 0 the Calibration will begin).
- The calibration takes around 60 seconds before it is complete. While calibrating you will hear some noises coming from the speaker.
- When finished the display on the Enchant Soundbar will say "DONE"
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It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone. Was this helpful? Thank you for your feedback! -
The 4 LED's on the front of the unit will light up.Was this helpful? Thank you for your feedback!
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When all 5 battery level indicator led's are illuminated solid white.Was this helpful? Thank you for your feedback!
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The JBL Charge 3 has a battery level indicator, which consists of 5 LED's and display battery level.Was this helpful? Thank you for your feedback!
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The power on/off symbol/button will flash white consistently. The LED switches to OFF when charging is complete.Was this helpful? Thank you for your feedback!
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The power on/off symbol/button will flash red consistently.Was this helpful? Thank you for your feedback!
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We do not recommend using WEP encryption method, as this can leave your Wi-Fi vulnerable to outside threats. Our OMNI+ does not support this encryption type, we are supporting WPA and up.Was this helpful? Thank you for your feedback!
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Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.Was this helpful? Thank you for your feedback!
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Our ESQUIRE2 support A2DP Audio codec, which you will need for your MAC to be able to play to our ESQUIRE2.Was this helpful? Thank you for your feedback!
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The upgrade via HID tool will only update the Bluetooth module inside of the BDS device. There are two ways of upgrading your system. 1: Upgrading Bluetooth via HID Tool. 2: Upgrade BDS firmware via the built-in software center. The built-in software center will not upgrade your Bluetooth module.Was this helpful? Thank you for your feedback!
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Close and reopen the app. This will ensure that the app recognizes the headphones.Was this helpful? Thank you for your feedback!
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If you require technical assistance, please contact NAVDY customer support at https://www.navdy.com/ Scroll down to the bottom of the website and select "Support" This navigates to the NAVDY HELP CENTER, where you can access FAQs, video tutorial, and live chat service.Was this helpful? Thank you for your feedback!
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JBL DRG will auto reconnect to the last device. To setup a connection with new Bluetooth head unit, press the “reset” button in the App. The device will then search for a discoverable Bluetooth connection and setup.Was this helpful? Thank you for your feedback!
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To use the Spotify Connect feature for JBL Playlist, a premium Spotify account is required. Please visit www.Spotify.com/freetrial for 30 days of complimentary premium account trial for first time users.Was this helpful? Thank you for your feedback!
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Please keep the app running during a firmware upgrade. This is because the app is using BLE to transfer firmware to the JBL DRG. If you exit or kill the app, this will cause the BLE connection to be broken and the upgrade will not complete.Was this helpful? Thank you for your feedback!
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1. Make sure all wall and power outlet switches are on, and that all switches for your speaker system are on. Switch mains power to the system on/off by pressing the bass speaker volume button located on the back of the subwoofer. This button acts as power button when pushed in. 2. Ensure that the input jack is pushed all the way into the output socket on the source device. Check all the connections and secure them. 3. Your volume settings are too low or muted. Increase your volume by pressing the + key located on the right satellite. You can also check volume from your source device. If you are using a computer, check the volume control located in the taskbar, as well as the volume control in the media player or browser. This will mean a total of three volume controls in your computer alone. 4. To mute and unmute the speakers, touch the shining + and - controls on the right-hand "stick" at the same time. Only a slight touch is needed, since these are purely electronic touchpads.Was this helpful? Thank you for your feedback!
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Unless the two remote controls are identical, you can only assign one remote control at a time to the SB16.Was this helpful? Thank you for your feedback!
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To use Chromecast, you must continue the setup in the Google Home app first.
Configuring the speaker only with Apple WAC will not enable the Chromecast feature.
For this to happen, you must sign-in with your Google account.
You can quickly try out the Chromecast feature, and if you do not like it, reset your Citation or LINK speaker, and redo the configuration part on your Apple device.Was this helpful? Thank you for your feedback! -
There is a known problem using Bilibili audio over AirPlay on iOS 16. Until the issue is fixed, please try using Bluetooth instead.
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Please try turning Bluetooth off on your phone and trying again, and make sure Location services are enabled for the Google Home app. If this does not work, certain phones are not compatible with the Google Home setup process, including the Vivo X21A, Vivo NEX S, and Vivo X9. Please use a different device for setup.Was this helpful? Thank you for your feedback!
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Use the Google Voice Assistant button on your Citation soundbar remote control when using these inputs HDMI, AUX or Optical. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. The reason you need to use the remote control is that Google Assistant does not support Multi-channel audio from your source device (TV, BlueRay Player or TV-BOX) and therefore the mic is automatically muted unless the Google Voice Assistant button is pressed. Google Voice Assistant is always listening when streaming music over Wi-Fi or Bluetooth.Was this helpful? Thank you for your feedback!
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The built-in YouTube app is able to stream up to 1080P content. Video with higher resolution is not available.Was this helpful? Thank you for your feedback!
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We designed the USB folder data to show the latest modified folder and it is a design preference. It is not possible to change this setting.Was this helpful? Thank you for your feedback!
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No, if a software update is required, then it would need to be send in for service. Please contact our helpdesk for further help.Was this helpful? Thank you for your feedback!
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The TV turns on with the soundbar. This is caused by CEC commands from your TV via the HDMI port. Please disable these functions on your TV, to use the soundbar while TV is off.Was this helpful? Thank you for your feedback!
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If you are having problems playing music after setting up a new speaker (no matter what connection is used, Ethernet, Wi-Fi), please restart the Harman Kardon Controller app after the speaker setup is complete.Was this helpful? Thank you for your feedback!
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It sounds like you are living in a country where Google Assistant has not yet been officially released. When Google releases the Google Assistant to more countries, the Everest GA headphones will open up for this feature. It may require a software update for this to happen. For now, you can use them as normal Bluetooth headphones and wait for the release to use the Google Assistant feature.Was this helpful? Thank you for your feedback!
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Please check Google Assistant or Amazon Alexa are installed on your device. Try to repeat the setup process. Also, switching the headphones off and on once or twice may solve the problem.
Please note that these services can only be activated from the earphone's buttons when the headphones are connected via Bluetooth. Buttons on a cabled remote cannot be used for this purpose.Was this helpful? Thank you for your feedback! -
Please check that Google Assistant or Amazon Alexa are installed on your device.
Try to repeat the setup process.
Also, switching the headphones off and on once or twice may solve the problem.Was this helpful? Thank you for your feedback! -
Some third-party apps do not support volume changing when your smart device is in lock screen mode.Was this helpful? Thank you for your feedback!
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If you are experience this message, please power cycle the Wi-Fi router and speaker(s). Disconnect the devices' power cable for 10 seconds and then reconnect them. Once the router and speaker(s) completely boots up, please try to setup again.Was this helpful? Thank you for your feedback!
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If the pairing mode is not succesful, please move the subwoofer closer to your SB150. The pairing process can take up to 30 seconds before a connection has been established.Was this helpful? Thank you for your feedback!
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Try resetting the device, and remove the Bluetooth device on your source device in the settings. Now Bluetooth-pair with it again. If the unit still does not work as intended, please contact our helpdesk.Was this helpful? Thank you for your feedback!
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Try reset the ESQUIRE2 speaker. Press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset. Go into your Bluetooth device list and delete the ESQUIRE2 from your list. Now Bluetooth pair with it again. If the unit still do not work as intended, please contact our helpdesk.Was this helpful? Thank you for your feedback!
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This feature is not yet implemented in our Harman Kardon Allure or Allure portable speaker. Future updates might include this option, so we advise keeping an eye on the release notes in the HK Alexa Setup app about possible future firmware updates.Was this helpful? Thank you for your feedback!
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There may be more than one reasons for this problem, but one detail is important: if establishing the connection manually, do not advance the cursor after having written all characters in your password with the up and down arrows. If you jump to the next empty position after the last character, this will be interpreted as an added character in itself, and the password will be wrong.Was this helpful? Thank you for your feedback!
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The Harman Kardon Aura Studio 2 only supports Bluetooth. The HK Controller app only works with Harman Kardon products that have WiFi connectivity.Was this helpful? Thank you for your feedback!
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As shown in the owner's manual, the "X" on the secondary speaker's rubber band is the power button.Was this helpful? Thank you for your feedback!
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Please note that two types of ear tips are included with AKG N5005. The black ones are normal silicone tips, and they are fine for many users. The Milky-white ones are from the company SpinFit. They have a special middle section that permits the tip to swivel in all directions, making them able to adapt to various insertion angles. Please try both. For some, one is better, for some, the other one is better. You make the decision. In normal use, the tip that makes the best seal with your ear canal is the best choice, since bass reproduction is very dependent on this seal. However, some users may find that they prefer a slightly less tight seal.Was this helpful? Thank you for your feedback!
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Look at the back of the primary speaker, which is the one with pause/play and volume controls. You will see a switch called "mode". This switch can be in either S or P position. S stands for Secondary, P stands for Primary. Switch to Primary, and your speaker will now open Bluetooth and will accept analog signals. (The Secondary position is used for systems where four speakers are in use, since only one speaker can act as primary speaker.)Was this helpful? Thank you for your feedback!
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It is important to use the correct HDMI connection on the BDS, marked with ARC. Also, the proper input must be selected with the AUX input selector button, which scrolls between the six AUX inputs. It always selects the AUX input that you used last, so once you have used the AUX ARC input, the BDS unit remembers it until you select another AUX input. Of course you have to have a TV which actually supports ARC.Was this helpful? Thank you for your feedback!
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The most important thing, is to be sure that both blue LEDs must flash quickly, one on the center speaker, one on the subwoofer. If just one of these LEDs does not flash quickly, pairing cannot take place. If it is difficult to make one of the LEDs change to quick flash, it may be that the button is held too long, or not pressed in the right angle. Try again with a short, firm press less then a second.Was this helpful? Thank you for your feedback!
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Unfortunately, some Huawei phones are not able to stream music from the HK Controller app to 1st generation Omni speakers. However, the new Omni 10+, 20+, and 50+ have fixed this issue, and you will be able to stream music to them using your Huawei phone.Was this helpful? Thank you for your feedback!
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Make sure your source device and AURA are on the same network. Then make sure your router is set to support older Wi-Fi protocols, such as b/g where the AURA is operating. Some routers have a function to disable older protocols and only use newer ones.Was this helpful? Thank you for your feedback!
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It is not possible to setup a speaker to a hidden SSID Wi-Fi network. Please make it visible to install your OMNI+ speakers.Was this helpful? Thank you for your feedback!
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It is not possible to use the speaker while installing it to your WiFi network. Once you have successfully connected to the WiFi network, you can use Bluetooth and AUX again.Was this helpful? Thank you for your feedback!
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