How To
How To
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Your JBL Quantum 200 includes the headset, a PC audio splitter, QSG l Warranty Card l Warning Card, and a microphone windshield.
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Your JBL Quantum Stream includes the following:
1 x JBL Quantum Stream microphone
1 x USB power cable
1 x Warranty / Warning (W / !)
1 x Quick Start Guide / Safety Sheet (S / i)Was this helpful? Thank you for your feedback! -
Your JBL Quantum 100 includes the headset, a detachable microphone, QSG l Warranty Card l Warning Card, and a microphone windshield.Was this helpful? Thank you for your feedback!
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This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.
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This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.Was this helpful? Thank you for your feedback!
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We stand 100% behind the quality and performance of our products. If you encounter a problem with a Personalised Product, please contact us so that we can verify the issue and warranty coverage.Was this helpful? Thank you for your feedback!
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Even though the Google Assistant is not built-in, Harman Kardon Radiance 2400 is compatible with a voice-assistant speaker, like the Harman Kardon Citation Series.Was this helpful? Thank you for your feedback!
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• Voice commands only work when receiving a call. • Excessive background noise such as wind or music, could be impacting unit’s effectiveness. Close windows and or reduce the volume of your music and try again.Was this helpful? Thank you for your feedback!
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To activate the voice assistance, press and hold the center button on the RIGHT ear for 2 seconds until you hear your music stop. You will be able to speak to VA through your headphones and it should comply with your command.
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If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1Was this helpful? Thank you for your feedback! -
To use your source device’s voice assistant (Smartphone, tablet, etc.), HOLD the No 5909 multi-function button (right ear-cup).
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The USB port is only for charging the JBL Quantum 350 Wireless.
Connect the dongle to use the 2.4GHz wireless connection.Was this helpful? Thank you for your feedback! -
You can use a 3.5 mini-jack cable to connect the Citation Amp (TRIGGER OUT 12V) with your subwoofer or other equipment to have them power on when the Citation Amp wakes from standby.
When the Citation Amp is ON, there will be output 12V DC signal, and when the Citation Amp is OFF mode, there is no output (0V DC).Was this helpful? Thank you for your feedback! -
JBL is committed to providing the most optimal consumer experience through superior immersive audio. Our Quantum 800/600 headsets are designed to be connected via 2.4Ghz, BT ( 800 only ) or 3.5mm jack. USB-C port is only designed for charging the internal 14hr battery and does not provide an audio connection. This is an intentional design decision.
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The Citation Amp can work with 4 ohm speakers and is rated at 200-watts per channel. Do not connect speakers less than 4 ohm! Was this helpful? Thank you for your feedback! -
Unfortunately, our JBL Quantum DUO speakers are not supported by our QuantumENGINE PC software.
All configuration is done on the speakers itself, and there is no need or required software to change the RGB lights.Was this helpful? Thank you for your feedback! -
Yes, you can charge your devices with common USB-A and USB-C cables.Was this helpful? Thank you for your feedback!
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No, you should only use the InfinityLAB US, UK and EU swappable plugs included in the packaging box.Was this helpful? Thank you for your feedback!
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This receiver has a feature called "A/V Sync Delay" that allows you to manually set dissimilar video and audio synchronization that may occur with certain types of Plasma and HDTV's. The instruction for this setting can be found in your owner's manual in the section "Delay Adjustments" or "Delay Settings".Was this helpful? Thank you for your feedback!
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The InfinityLab power bank will have lower charging efficiency under cold or freezing environments (below 5 degrees Celcius). Therefore, you will feel it’s charging slowly.
However, when you return to normal temperature (below 35 degrees Celsius), the InfinityLab power bank’s charging efficiency will be back to normal.Was this helpful? Thank you for your feedback! -
Normally, batteries under 100Wh (Watt-hour) can be carried on the plane during flights.
InfinityLab 5.000 power bank is 18.65Wh (Watt-hour), and the 10.000 power bank is 38.5Wh (Watt-hour), which should be allowed as a carry-on item.
We advise you to consult the flight company if you are in doubt before using it as a carry-on item.
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The InfinityLAB charger is not designed for wet environment.
It is not waterproof, if it gets wet, there's a chance for short-circuit, which can cause damage to other electronics that you plug into them.
Ensure that you keep your charger always dry.Was this helpful? Thank you for your feedback! -
The TV input is a single audio input with different options for connectors. If an HDMI cable is connected, then it will always be prioritized. Optical and coaxial digital will be prioritized by first signal present (Be aware, that some optical outputs will register as signal always)
It is not possible to change between the digital inputs for TV source via the remote control.Was this helpful? Thank you for your feedback! -
It is possible to connect a wireless Citation Sub or Sub S to the Citation Amp.Was this helpful? Thank you for your feedback!
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With this product, you can easily set up both Amazon Alexa and Google Assistant. Just follow the simple set-up process in the JBL One app, using your Amazon and Google accounts. This will give you the convenience of having both voice assistants available to you at the same time. The LED on the front of the speaker will light up blue when Alexa responds and white when Google Assistant responds.
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USB music playback is available on the US version only. In all other regional versions, the USB-C port is used for charging external devices only (or service).
For the US version, when using USB music playback:
• Bluetooth will be disconnected and Aux-in will be disabled
• To play music through Bluetooth again, unplug the USB flash drive, then pair the speaker through Bluetooth with your device
• While a USB flash drive is plugged in and the speaker is powered off and powered on again, the speaker will default back to Bluetooth mode and the USB music playback will be disabled
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USB music playback is available on the US version only. In all other regional versions, the USB-C port is used for charging external devices and by service centers only.
For the US version, USB-C flash drive compatibility/requirements are as follows:
- Type C USB 2.0 version
- Storage size 64 GB or lower
- Supports only FAT32 format
- Supporting file format: MP3
- Supports storage of MP3 files in root directory folder only
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Please avoid the use of USB splitters and extenders built into screens etc. Dropouts in sound and lack of signal from the microphone in headsets may be the result. If possible, always connect directly to the computer, or use a single extension cord.Was this helpful? Thank you for your feedback!
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The USB charging port allows you to charge external devices.
• When playing music on the Go + Play 3, the USB Charge out is 5V / 0.5A
• When no music is playing on the Go + Play 3, the USB Charge out is 5V / 2.1A
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The USB charging port allows you to charge external devices.
• When playing music on the Go + Play 3, the USB Charge out is 5V / 0.5A
• When no music is playing on the Go + Play 3, the USB Charge out is 5V / 2.1A
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