Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Control Xstream also offers a Bluetooth connection and an AUX input

Yes, both voice assistants are supported by the JBL LIVE headphones.
Amazon Alexa or Google Assistant must be selected as the default voice assistant through the My JBL Headphones app.
The two voice assistants cannot be used simultaneously. You can always change your default voice assistant through the My JBL Headphones app.

The EVEREST models 100, 300 and 700 are all updated with the HID (Human Interface Device) tool, available in the download section for each model. This tool works with Windows computers only. The EVEREST ELITE models are updated with a USB tool available on the special Everest web page. This tool is available in both an Apple MAC OS version and a Windows version. This USB tool update is used for the first production run of ELITE models ONLY, and only once! All later production runs, and all updates after this first USB update, will take place wirelessly through the My JBL Headphone app, made for iOS and Android.

No, When connected from multiple mobile devices ( up to 3 ) to one Harman Dual Sound enabled speaker, only the last one that connected will stay connected when enabling Harman Dual Sound. You can however connect from one mobile device to one of the 2 Harman Dual Sound enabled speakers, and activate Dual Sound afterwards. This will give you the option to interrupt the playback, in the same way as Social Mode works when connected to only one speaker.

No, this is a limitation from Google that requires every speaker to have a special license. First generation OMNI speakers do not have such license.

It is possible to connect both HDMI and optical to the TV input at the same time, but HDMI will be prioritized over optical. Switching manually from HDMI to optical is not possible.

Yes, you do not need to have music playing to keep the noise cancelling switched on. There may be a slight residual hiss from the NC system, which would usually be masked by music, but there will still be a significant reduction of external noise.

Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.

Yes, you can activate the noise reduction circuits alone, with no connection to a source device by Bluetooth or cable. The headphones will stay on as long as there is power in the battery, which is close to 30 hours for pure NC function. Please note that there is a slight residual noise from the NC system, which will be drowned out by music playing, or by surrounding noise such as airplane noise. If you use the NC in surroundings that are near quiet to begin with, you may not get an improvement in noise level.

Yes, no problem.

Only Bluetooth pairing can be used for JBL Connect on Boost TV.

Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth.

No. The only way that the Noise Cancellation feature can be activated is while you are using the headphones wirelessly. You cannot use NC while the headphones are plugged into a device or charging.

The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.

The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.
The Game-Chat balance dial is compatible with PC and Mac, but not with PS4 I 5, Xbox Series X | S, Nintendo Switch or Mobile.

The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.

There is a buffer inside the speakers that processes the incoming signal. This buffer delays the audio signal compared to the video signal, causing a delay. For this, we do not recommend using Omni+ speakers with a TV. Our Omni bar will work with your TV sound and you can create wireless 5.1 surround sound system with the Omni bar.

No, the OR 300 headphones are specifically made for the Oculus Rift. These headphones will not work with any other device.

Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.

Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
Through the App, you can personalize the speaker/soundbar's performance, such as:

• Customizing EQ settings
• Setting up our new feature called: My Moment 
• Connect your favorite streaming music services.

Yes, you can easily charge your OMNI 50+ while charging another device via USB port.

-       No, your Voice Assistant operates in the cloud and needs to be connected to the internet. .

No, only analog audio sources are available for Zone II.

Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.

Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.

No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ feature

Yes, you can use your Soundgear for TV watching or playing video games. You can use the TV speakers and the Soundgear simultaneously, they will be synchronized in time.

Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 

What you need first

Make sure that these below things are checked before moving further:

1. You have the most recent version of the Google Home app installed 
2. Your LINK device is powered on (LINK 10 and LINK 20 with battery)
3. Your LINK device is plugged into a wall outlet (LINK 300, LINK 500 and LINK VIEW)
4. The LINK device is located near your router and you are standing next to it. 
5. The white LED lights in front of the LINK device are blinking, meaning it is ready to be set up
6. If you are using an Apple iOS device, then you need to turn on Bluetooth to install the device

   1. On your iOS device Home screen, tap Settings > Bluetooth.

   2. Make sure Bluetooth is On (toggled to the right and green).
   3. Return back to the Google Home app .
   4. Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
7. If you are using an Android device, then you need to turn on Location services
   1. On your Android device, tap Settings .
   2. Tap Location > Turn on location.
   3. Tap Settings > Apps > Google Home app > Permissions.
   4. Next to "Location",  check the slider is On (toggled to the right and green)
   5. Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.

If you are still have trouble with installing your LINK devices then follow the steps below for further troubleshooting.

Troubleshooting

Step 1. Reboot your LINK device

1. Disconnect the power cable from your LINK device (300, 500 and VIEW) and for LINK 10 and LINK 20 simply turn the device "OFF". 
2. Reconnect power cable or turning the device ON for your LINK device. 

Step 2. Force close and relaunch the Google Home app      

1. From your Apple IOS device, do the following below:                   
   1. Press the Home button two times quickly. There will be a small preview of your recently used apps.      
   2. Select the app you want to close and swipe up towards the top of the screen.         
2. From your Android device, do the following below:              
   1. Launch the Recent Applications menu to see small previews of your recently used apps.                                 
   2. The Recent Apps button should be accessible at nearly any time along the bottom of the screen along with the other buttons on the virtual task bar.

Step 3. Check to see if the device is listed under “Ignored Devices” folder on the Devices tab      

1. Open the Google Home app.
2. In the top right corner of app home screen, tap Devices.
3. Scroll all the way down and make sure the LINK device is not listed under the Ignored Devices section.
4. NOTE: If you do not see any ignored devices, there is a chance that this section is not listed in the Google Home app.

Last thing to try​

If you are still experiencing issues with your LINK device not connecting to your Wireless network, then try the following:

1. Try finding another mobile device to set up your JBL LINK device, sometimes it can help connecting your LINK device.

2. Relocate your LINK device, or try to disable other Wireless network devices that might cause interference for your LINK device.

3. Perform a factory reset of your device, by holding down the mute button for 15 seconds (the LINK will now reboot and when the welcome message is heard then you can set it up again).
4. Reboot your Wireless router.           
5. Lastly, try turning Wi-Fi off and then back on again for your mobile device. Reopen your Google Home app and try again.

This is not supported at this time, but the upcoming Omni+ speakers will support Google Chromecast built-in, which has support for many Internet radio services such as TuneIn Radio.