How To

How To

1440 results
  • The Citation Amp works with Chromecast built-in (audio only), and also works with Hey Google products. For example, you can use voice commands to tell your other Google speakers to play music on Citation Amp.
  • HDMI Output

    Both Enchant 800 and Enchant 1300 support these:
    • HDMI 2.0b compliance
    • HDCP 2.2 compliance (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
    • CEC features (Scroll to see support)

    HDMI Input

    Enchant features only 1 x HDMI input, and Enchant has 3 x HDMI inputs and support this:
    • HDMI 2.0b.
    • HDCP 2.2 for all HDMI input connections (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
    • 4K Pass-through.

    CEC Support

    CEC support only available through your HDMI connection and we are always using standard protocol for our products.
    We support these:
    • System Standby: When you press the "Power off" button on your TV remote, the Enchant soundbar will go into Standby mode as well.
    • ARC or called Audio Return Channel: If you would have a TV BOX connected directly to your TV and using ARC from TV to Enchant soundbar, then all sound will be transferred through ARC connection.
      • In case you are not using the HDMI ARC connection then sound coming from the TV show will not be transferred to the Enchant soundbar.
    • System Audio Control: Using your TV remote to turn up or lower the volume will be synchronized with the Enchant soundbar.
    Both models
    Bigger model is the Enchant 1300 and smaller model is the Enchant 800.
  • These headphones consist of plastics, synthetic leathers and foams. All JBL Jr products were put through extensive tests and are compliant with Standard Consumer Safety Specification for Toy Safety.
  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

  • Make sure your headset is configured correctly in your Windows settings. The setting should normally be JBL Quantum *Game* to experience QuantumSURROUND. 
    Please check out this video to assist you further!
     
    https://www.youtube.com/watch?v=LA80RmBrbYg
  • To stop hearing your own voice through your headphones, please start the JBL QuantumENGINE software, navigate to the "Microphone" tab, and change the sidetone setting to 0.
  • To turn off the Horizon 2, Press the 'DAB/FM' button until no radio is playing.
    This works in the order (from standby/off): DAB / FM / Off.

    In Bluetooth mode, if the phone or tablet is disconnected, or nothing is played for 10 minutes, the Horizon 2 will go into standby mode automatically (not changeable).
  • By pressing Volume - & JBL Connect button for 3 seconds. A voice will tell you the current software version.
  • EON 208P:

    Two of the inputs are made for stereo use:
    CH 5/6 with volume control and ¼” phone plugs or RCA plugs, and
    CH 7/8 with volume control and ¼” phone plugs or 3.5 mm stereo input.

    Also, the Bluetooth wireless input is stereo.

    EON ONE:
     Two of the inputs are made for stereo use:
     CH 3/4 with volume control and ¼” phone plugs or RCA plugs, and
     CH 5/6 without volume control and 3.5 mm input jack

     Also, the Bluetooth wireless input is stereo.
  • Place the USB wireless dongle in the USB-C connector of your device and place the earbuds in your ears. The earbuds will automatically connect to your USB wireless dongle. If the earbuds don't pair automatically you can manually pair them again by connecting the JBL Quantum TWS to a mobile device via Bluetooth and open the JBL Headphones app. Turn on the "Dongle Pairing" mode and then press the pairing button on the USB wireless dongle. (Note: USB wireless dongle needs to be connected to an activated device). You will get a message on your JBL Headphones app that the pairing is successful and then press "Understood".
  • This headphone does not have volume control. It features a one button in-line remote that enables you to pause/play, skip tracks and answer/hang up phone calls. The microphone that is built into the remote permits use as headset with a mobile phone.
  • You can delete specific voice recordings associated with your account by going to History in Settings in the Alexa App, drilling down for a specific entry, and then tapping the delete button. Or, you can delete all voice recordings associated with your account for your Harman Kardon Allure speaker, by selecting the applicable product at the Manage Your Content and Devices page at www.amazon.com/mycd. and deleting voice recordings. However, this may degrade your Alexa experience.
  • To get the full potential of the HDMI content/source you have in your home, then you need to enable HDMI UHD deep color option on your TV for the HDMI output port (ARC).

    Since there are tons of different TVs and manufactures out there, the best way to see if your TV can use 10-bit color on HDMI, is to read the TV's manual or call their support section.
  • Press the Bluetooth source button on your BDS remote. In the right top corner of your TV screen, there should be a button called "Pair". Jump to the "Pair button" to perform pairing by using the arrow keys on your remote control. Click OK while being on the pair button. Once pressed, a pop-up screen will appear, this indicates pairing mode is active for 3 minutes. Go to Bluetooth settings on your mobile device, find the BDS in the list and connect. If you want to pair a second device, please repeat the procedure to activate pairing mode.
  • For Citation ONE, Citation 100, Citation Sub and Citation Surround, Press and hold the RESET button on the speaker for 5 seconds. For Citation 300, Citation 500, Citation Bar and Citation Tower, Press and hold the RESET button on the speaker for 5 seconds, or select the Factory Reset option in the touch screen settings menu.
  • Once the speaker/soundbar is connected to the network, software updates will automatically be sent to the product through Wi-Fi or the internet, if available
  • In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
  • After setting up one or both voice assistants on your JBL Authentics speaker, you must make sure that you have connected your supported music service account to your Amazon and/or Google account in the Alexa and Google Home apps.


    For Alexa, if you then set one of the music services as default in the Alexa app settings, you can play music from this service just by asking Alexa to play music.

  • Unfortunately, the JBL AmpUp App is no longer available for download.
  • If you are not using the microphone, make sure that any communication software such as Zoom, Skype, Discord, etc. are closed and that your microphone is muted. You can also take advantage of it's Dual Connect feature and place one of the earbuds in the charging case and speed charge the earbuds to extend the playback time.
  • That is easy, simply say "Alexa, mute" or "Alexa, mute music". To resume playback if needed, say "Alexa, resume playback".
  • We have some suggestions if you want to enjoy the best performance from your Bluetooth devices. 1. Please note that if you have a large number of Apps open in your smartphone or tablet, this may block or overtax its processor. Dropouts may result. Try to close all or most active apps. This should solve the problem. 2. Bluetooth signals from smartphones and tablets are not very strong. Make sure that the signal does not have to pass through doors, walls etc. Always maintain a clear line of sight between transmitter and receiver. 3. Do not carry your smartphone in your pocket, if you have dropouts. Your body can act as a screen, reducing the strength of the Bluetooth signal. Put the phone on a table or other surface. 4. Do not walk around while listening. If the transmitter and the receiver are moved in relation to each other, dropouts occur more frequently. 5. Under normal circumstances, you can expect a range of 5 meters with no problems, if you follow the above advice. In some instances range is longer, but we cannot promise this.
  • On the back of the SB150 subwoofer, you will find a "pair" button. Hold down the pair button for 3 seconds. It will start flashing amber rapidly, indicating that the pairing mode has begun. You don't need to press other buttons to make a connection, once the amber light is steady, it is connected to your SB150 soundbar.
  • To play the surround sound with DOLBY ATMOS or DTS:X, connect your Blu-ray player or other digital device to the HDMI input connector on the soundbar. If the TV support Dolby ATMOS, served over HDMI ARC, just make sure it is selected in the TV setting menu. To select the most suitable amount of sound effect of DOLBY ATMOS and DTS:X, press on the remote control ATMOS level button, to switch between MID, HIGH, LOW or OFF. Note: If your TV has an eARC HDMI input, you can connect your Blu-ray player or other digital device to the HDMI IN connector on the TV.
  • To prevent other people from changing the source on your BDS through Bluetooth, you can disable the “Automatic Playback” function in the System Settings of the BDS ( 280, 580, 280S and 580S ). This does not prevent others from connecting to one of the two Bluetooth receivers in the BDS units, but it prevents other people from “interrupting” your playback source. This is where the change is done: Settings – System Settings Automatic Playback ( Enable/Disable ) Enabled: People can connect to your BDS and start playing music/audio. Your BDS will automatically change source ( or switch on, when BDS is in Standby mode ) from any source. Disabled: People can connect to your BDS, but the BDS will not automatically change source, or go out of Standby mode when a music/audio signal is sent through Bluetooth.
  • Press and hold the "Microphone off" button for 5 seconds. The Allure speaker will tell you when it is ready to be configured.
  • On the soundbar, press and hold the power and source button for more than
    10 seconds.

    Please note this procedure will revert ALL settings back to factory default.
  • With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks slowly for about two seconds, and now you have reset to factory settings.
  • You can reset the E25BT in two ways: 1: Press and hold Volume + and Volume - simultaneously for more than 3 seconds. This resets to factory settings, clearing the pairing list. 2: With unit in ON mode, plug in the USB cable. This resets the unit and puts it into charging mode.
  • With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks slowly for about two seconds, and now you have reset to factory settings.
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