My OMNI 10+, 20+ or 50+ speakers are connected to my network, but I cannot see them in the HK Controller app
My OMNI 10+, 20+ or 50+ speakers are connected to my network, but I cannot see them in the HK Controller app
Dual band routers that have 2.4 and 5 GHz connection bands. If devices connect on different bands, they cannot see one another. Please make sure your phone and speakers are both connected to 2.4 GHz or 5 GHz and that there is no AP isolation activated between them.
Applies to:
Was this helpful?
Thank you for your feedback!
Can’t find what you’re looking for?
Call us
Call us now at:
+45 32712498
Monday - Friday: 09.00-17.00
Chat with us
Monday - Friday: 09.00-18.00
Saturday - Sunday: 10:00-16:00