Why doesn't the AVR respond when I use the remote control, even though my other products work just fine?

Why doesn't the AVR respond when I use the remote control, even though my other products work just fine?

The remote is only capable of operating one device at a time (unless you have programmed advanced functions such as Volume, Channel or Transport control Punch-Through). When you press the Source Selector to operate your other product, such as the DVD player, the remote cannot control any other product, including the AVR, until you press the AVR Button again. To avoid your problem in the future, always press the AVR Button or appropriate Source Selector before you enter any command.

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a product expert
Call Us now at: (877) 871-6755

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

Chat with Us

Chat with Us

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

message

Text Us

Text with a support agent via SMS at:
628-333-7807

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)